OrthoSouth has announced the immediate expansion of its urgent care access for patients in the Greater Memphis Area by now offering 24/7 urgent care telemedicine triage. Individuals with fractures, sprains, and emergent orthopedic injuries who might otherwise visit the emergency department may call OrthoSouth to speak directly with a board-certified orthopedic surgeon at any hour, day or night. The physician will listen to the patient's complaint, may perform a telehealth visit, and will then direct the patient on the best course of action - including whether to make an appointment the next day, self-treat at home, or if necessary, meet the physician at a clinic or at the ER for expedited emergency care.
Kim Jenkins, OrthoSouth CEO, explained that they challenged themselves to think critically about how to best utilize the expertise of their 35 board-certified orthopedic surgeons to aid both patients and the community during this crisis. This comprehensive expansion of urgent care triage is part of the answer.
By offering around the clock urgent care access, they hope to help keep injuries out of the ER, reduce the likelihood of orthopedic patients' exposure to the novel coronavirus in a medical setting, and help preserve emergency department resources for the sick and severely injured patients who truly need them.
To access OrthoSouth's 24/7 OrthoStat urgent care, patients should simply call (901) 261-STAT (7828) at any time.